Return & Exchange Policy

Thanks for ordering with us. We want you to love what you ordered, but if something doesn’t feel right !! Do let us know 

  • Exchange of a product is subject to stock availability.
  • An order can be returned / exchanged to a maximum of two (2) consecutive times.
  • Keeping the strict hygiene standards of our products, we do not accept returns / replacement on several product categories like caps. 


    • 1-Damaged product received/wrong size received/wrong item received:-

     

    • Please share a PHOTO/ VIDEO of the damaged/ wrong product received. After reviewing it we will give you a free exchange. 
    • Please reach us within 48 hours and we’ll raise a pickup request
    • Once the product reaches us back our team will inspect the product and give you store credits/ship your new product/s (WE DO NOT REFUND).


    2-Don't like the product/size/others

    • We will charge a nominal fee(depending on the number of articles and their weight). You have to prepay these charges.
    • Please reach us within 48 hours. Our team will share a payment link with you, Once you pay the exchange charges we will initiate the pickup request.
    • Once the product reaches us back our team will inspect the product and give you store credits/ship your new product/s (WE DO NOT REFUND).
    • Custom designed products cannot be exchanged. 


    Eligibility criteria:-


    1) The product should be in the right condition with tags intact.

    2) You should have the invoice for the product.

    3) We will not accept exchange requests after 48 hours.

    4) Photo/ Video of the damaged/ wrong product is required for further process.

    5) Contact us on below mentioned ways within 48 hrs of delivery of the product.  

     



    In case of any questions, please reach out to us on 

    Instagram- brare.in 

    Email - hello.brare@gmail.com